FAQ

Mali Mali releases products through limited Capsule Drops. Each drop is produced in limited quantities and may not be restocked once sold out. To stay informed about upcoming releases, join our mailing list and follow our social media channels.

Some products may return in future collections, but most Capsule Drop items are produced in limited quantities and are not guaranteed to be restocked.

Orders are processed as quickly as possible. Once an order has been placed, cancellations, modifications, or address changes cannot be guaranteed.

We accept the payment methods displayed at checkout, including major debit and credit cards and other secure payment options available in your region.

Yes. Once your order has been successfully placed, you will receive an order confirmation email containing your order details.

Mali Mali garments are designed with a contemporary streetwear-inspired fit. We recommend reviewing our Size Guide before purchasing to find your preferred fit.

If you prefer a more relaxed or oversized fit, we recommend sizing up. For a more standard fit, select your usual size.

Detailed sizing information can be found on our Size Guide page and on selected product pages.

Domestic orders are typically processed within 1–2 business days and delivered within 5–10 business days after dispatch. International delivery times vary by destination.

Yes. Mali Mali ships worldwide. International shipping rates and delivery estimates are calculated at checkout.

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Eligible items may be returned for exchange or store credit within 7 days of delivery, provided they are unworn, unwashed, and returned in their original condition with all original tags attached.

Mali Mali does not offer refunds except where required by applicable consumer protection laws. Approved returns will be issued as store credit or exchanged for another item.

Limited-release products, sale items, accessories, intimates, and any items marked as Final Sale are not eligible for return, exchange, or refund.

For best results, wash garments inside out using cold water and avoid excessive heat during drying. Always follow the care instructions provided on the garment label.

We make every effort to accurately display our products. However, slight variations in colour may occur due to differences in screen settings and lighting conditions.

Please contact us immediately after placing your order. While we will do our best to assist, we cannot guarantee address changes once an order has entered processing.

Please contact our support team within 48 hours of delivery and include your order number and clear photographs of the issue so we can assist you.

For all enquiries regarding orders, products, collaborations, or customer support, please contact us at:
info@malimaliclothing.com